AI agents that reach production
Productive agents with measurable ROI: WhatsApp assistants with Bedrock, RAG agents over corporate data, multi-agent systems with Strands + AgentCore + MCP.
80% of agentic AI projects in enterprises stay as pilots. Caleidos brings them to production with the engineering discipline required: solid architecture (Bedrock + AgentCore + Strands + MCP), rigorous evaluation with LLM-as-judge, token and cost observability, governance, and 24×7 operation. We have productive cases with industrial groups and consumer brands in Latin America — most of our 2026 pipeline goes through here.
What you get with Caleidos
Actionable agents
We identify use cases with clear ROI and bring them to real production. Bedrock + frameworks like Strands Agents + corporate data + human UX.
RAG over your information
We build agents that respond with your corporate knowledge (manuals, policies, documentation, ERPs, CRMs), not generic answers. Knowledge Bases + guardrails + evaluation.
Multi-agent systems with MCP
Model Context Protocol as a standard layer: agents that share reusable tools, corporate MCP Servers, orchestration with AgentCore. Interoperable ecosystem, not silos.
Token FinOps
LLM spend observability per feature, user and team. Continuous optimization to keep agents within a predictable AWS budget.
Cement industrial in Ecuador
24/7 industrial safety assistant via WhatsApp
We built a virtual assistant on Amazon Bedrock integrated with WhatsApp. Connected to a document backend (PDFs, videos), it enables industrial safety queries in real time for all personnel and providers.
Read full case →Tech stack
What we get asked the most
What's the difference between Agentic AI and traditional GenAI?
Traditional GenAI is an LLM responding to prompts (chat). Agentic AI is a system where the LLM reasons, plans actions, invokes external tools (APIs, databases, systems) and learns from the result. The difference is the ability to act on the world, not just generate text. Read more in our post on [MCP explained](/en/blog/mcp-model-context-protocol-explicado).
Where does an enterprise wanting AI agents start?
We do a 2-3 week Agentic AI Readiness Assessment: identify use cases with estimated ROI, evaluate data and API maturity, and propose a first agent that can reach production in 90 days. See the practical example with [Strands Agents](/en/blog/strands-agents-aws-genai).
What frameworks and tooling do you use?
Typical Caleidos stack: Amazon Bedrock for the models (Claude, Llama, Nova), Strands Agents or LangGraph as framework, Bedrock AgentCore for productive runtime, MCP Servers for reusable tools, Knowledge Bases for RAG, Guardrails for output safety. See the full deploy in our [Bedrock AgentCore](/en/blog/bedrock-agentcore-prototipo-a-produccion) post.
Which LLM models do you use?
Mainly those available on Amazon Bedrock: Claude (Anthropic) — our default for reasoning quality; Llama (Meta), Mistral, Amazon Nova per case. We choose based on cost, latency and compliance. For very sensitive data, we evaluate self-hosted models on SageMaker.
Is it safe to send our data to an LLM or agent?
Yes, when well architected. Bedrock doesn't train on your data. Information travels encrypted and is processed in your AWS account. For regulated data we implement VPC endpoints, Bedrock guardrails, full logging and, when applicable, per-tenant separation.
How do you handle LLM hallucinations?
Mandatory evaluation layer. We combine: RAG over verified data, Bedrock guardrails, output validation with rules and/or LLM-as-judge, and human-in-the-loop for critical cases. Quality metrics reported weekly. Without evaluation, an agent in production is a risk.
How much does an Agentic AI project with Caleidos cost?
Scope and investment are defined with you after understanding the case. Let's have a conversation to put together a tailored proposal based on your context, systems to integrate, and operating model.
Do you have an alliance with Anthropic, OpenAI or Google?
Anthropic Claude is natively available on AWS Bedrock — we use it extensively, it is our default model. OpenAI and Google we integrate via API when the case justifies it, but by default we recommend staying in the AWS ecosystem for cost, latency and compliance reasons.
And if I need computer vision (Vision AI)?
Vision AI is a dedicated service at Caleidos — industrial computer vision with Amazon Rekognition, custom SageMaker models, IP camera integration, YOLO-style detection. Learn more at /en/services/vision-ai.
How is post go-live support of an agentic system?
Caleidos Lens© 24×7 includes LLM observability (latency, errors, drift, costs), retraining schedule, model version management, MCP Server management and on-call for incidents. We operate with you long-term.
Ready to get started?
Tell us about your challenge. No pitch, no commitment. Just understanding.
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